Support & Maintenance
All Your Website & Marketing Tasks Done For You
Are You Stuck With Your Web Design, Website Management or Digital Marketing Tasks? Traditional web design doesn’t work anymore. Your website is always a work in progress and needs to be updated and improved to generate more leads and sales. At BNE Digital we provid you on-demand access to professional digital marketers and web developers. Our team of experts can help you set up and manage your website, sales funnels, WordPress plugins, chatbots, web hosting providers and payment gateways. We can even manage your online ad campaigns and also optimize your website for search engines. Get all this and much more done for a fixed monthly flat-rate.
Here’s what’s included
Your membership package comes with technical consultation, website maintenance, technical tasks,
digital marketing and online ads management along with monthly reporting, and support.
Website Tasks
We can help you with updating content on your webiste, adding new sections or elements, updating images and blog articles. Adding plugins and new features to your website or landing pages.
Technical Tasks
We can help you with setup and Integrate an Opt-In Form on your website. Build an automated email series in your Email Marketing platform. Publish a blog post on your website and much more.
Marketing Tasks
We can help you with setting up a Facebook or Google ads campaign, creating ad sets and custom audience. Setting up the Facebook pixel or Google Analytics code on your website and much more.
Supported Integrations & Platform Partners
We can help you set up and optimize a wide range of online marketing tools, sales funnels, webinar platforms, WordPress & Shopify website plugins, chatbots, web hosting providers, payment gateways and much more.
Can't Find Your Tools or Platforms Above?
To ensure you get the very best support we focus on training our team and staying up to date with the tools used by leading online marketers. We even provide on-demand implementation and support which means we may be able to implement a tool, platform or plugin not listed above. For more information kindly contact our support team.
How Does it Work?
We offer a fully managed service which means from content curation, content scheduling to content publishing,
we do it all for you, so you can save time and money and focus on growing your business.
1. Sign Up
Sign up to one of our plans or book a call and we will contact you to understand your requirements.
2. Submit Task
You can submit a task via email or phone, we work on your task and complete it within 1-3 business days.
3. Task Completed
We complete your technical, web design or digital marketing task while you focus on building your business.
Pricing & Plans
At BNE Digital we completely understand that one size fits all approach does not work, so we offer three different plans to choose from.
However, if you still feel that any of our plans do not satisfy your requirements, then we can even customize one for you.
STARTER
For small businesses or personal use-
1 Hrs. Support Per Month
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Managed Web Hosting + Email
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Daily Website Backups
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Managed Plugins & Theme Updates
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Managed WordPress Updates
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Website Maintenance Tasks
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Hosting Management Tasks
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Web-Design Tasks
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Content Management Tasks
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Search Engine Optimization Tasks
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Social Media Management Tasks
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Email Marketing Tasks
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Facebook Ads Management Tasks
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Google Ads Management Tasks
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Marketing Automation Tasks
PROFESSIONAL
For professionals or startups-
3 Hrs. Support Per Month
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Managed Web Hosting + Email
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Daily Website Backups
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Managed Plugins & Theme Updates
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Managed WordPress Updates
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Website Maintenance Tasks
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Hosting Management Tasks
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Web-Design Tasks
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Content Management Tasks
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Search Engine Optimization Tasks
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Social Media Management Tasks
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Email Marketing Tasks
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Facebook Ads Management Tasks
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Google Ads Management Tasks
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Marketing Automation Tasks
BUSINESS
For mid-size business or e-commerce-
6 Hrs. Support Per Month
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Managed Web Hosting + Email
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Daily Website Backups
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Managed Plugins & Theme Updates
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Managed WordPress Updates
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Website Maintenance Tasks
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Hosting Management Tasks
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Web-Design Tasks
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Content Management Tasks
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Search Engine Optimization Tasks
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Social Media Management Tasks
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Email Marketing Tasks
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Facebook Ads Management Tasks
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Google Ads Management Tasks
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Marketing Automation Tasks
All our plans come with:
1-on-1 Consultation
Dedicated Manager
Monthly Reports
Priority Support
Additional support billed at $160 per hour.
What is a Task?
A few examples include:
Facebook Ads
We can manage and optimize your Facebook ad campaigns.
Google Ads
We can manage and optimize your Google ad campaigns.
Web Hosting
We can manage and support your website and hosting server.
Website Management
We can manage and update content on your website
Search Engine Optimization
We can optimize your website pages to help them rank higher in search.
Email Marketing
We can set up your email marketing with newsletters and autoresponders.
Website Updates
We can regularly update out-of-date plugins and themes on your website.
Speed Optimization
We can help speed up and optimize your website to reduce the bounce rate.
Social Media
We can regularly post on your social media and keep your accounts active.
Frequently Asked Questions
Here is a list of support tasks you can delegate to us. If you can’t find anything that you need help with, feel free to reach out and ask.
Web Design Support Tasks, e.g.
- Changing or adding new stock images
- Creating new website graphics
- Refreshing existing website theme
- Tweaking website templates
- Fixing web design errors
- Updating website fonts for better design and readability
- Finding and creating new blog images/graphics
- Designing and implementing opt-in forms
- Setting up new e-commerce product pages
- Designing custom landing pages
- Installing and configuring plugins
Tech Support Tasks, e.g.
- Hosting & domain setup
- Fixing hosting issues
- Fixing web design issues
- Publishing new blog posts
- Website speed optimization
- Optimizing image size
- Installing and configuring new WP plugins / Shopify apps
- Updating WP plugins / Shopify apps
- Adding or updating tracking pixels
- Google Analytics/Search console setup
- Connect website with other marketing tools
- Setting up a payment provider
Automation Support Tasks, e.g.
- Setting up marketing funnels
- Setting up webinar funnels
- Setting up and running A/B tests
- Automation setup (via Zapier)
- Setting up an email newsletter
- Setting up drip campaigns
- Creating goals and conversion funnels in Google Analytics
- Creating custom Google Analytics reports
- Chatbot setup (content required)
One of the most common questions we are asked is what is and isn’t included in our support service.
The first thing to understand is PROJECTS are not Support tasks.
Here’s a list of some of the things that are NOT considered as “support tasks”.
- New Websites – We have a Web development service that can help with this. Contact us for more info.
- Website redesign – This would be considered a project made up of many tasks
- Supplying stock images for designs and webpages
- Building landing pages from design mockups not created by our Design Team
- Strategic and marketing advice
- Content or Sales Copywriting
- Custom plugin or theme development
- Debugging the code of a plugin or theme
- Design mockups requiring more than 2 rounds of revision
- Designs working with Microsoft Powerpoint, Keynote, Microsoft Word, Google Docs, Pages etc…
- In-Depth debugging why something doesn’t work (we are more an implement this for me, than a investigate why doesn’t this work service)
- Creation and Edits on Book and Ebook contents
- Photography or Videography
- General VA or Administrative tasks like Transcription, Data Entry, Research etc.
- Setting up, troubleshooting or optimizing plugins and platforms not listed on our Supported Platforms List
- Any task deemed by us to exceed 60 mins. of direct action that can’t be easily split across multiple tasks
Ready to Supercharge Your Business?
Each day that goes by, your competitors grab more of the pie leaving you with the crumbs! Want a bigger slice of the pie? All you need to do is schedule a free digital marketing consultation session to find out how we can help scale your business.
Book Your Free Strategy Call
We would love to help you boost your business. Request your free 30-minute strategy call where we'll go over your business goals and discuss how we can help you accomplish them using digital marketing. Please fill out your details below and we will get back to you shortly.
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